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Freshdesk: The Smart and Scalable Ticketing Solution for Customer Support

Freshdesk is a user-friendly help desk solution that integrates AI-powered features to enhance customer support and agent productivity. It allows businesses to manage, prioritize, and resolve customer inquiries efficiently through advanced ticketing capabilities. Freshdesk also offers self-service options and automation to streamline operations and improve response times.

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Freshdesk Outage Map

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🔴 Major Outage | 🟠 Partial Outage | 🟢 Operational

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FAQs

Q: How often does Freshdesk experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Freshdesk outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.

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